THREE (3) DAYS PER WEEK FOR A PERIOD UP TO SIX (6) MONTHS
Grenfell is located in a picturesque valley at the foot of the Weddin Mountains. Home of fine heritage architecture as well as affordable housing, the town offers great lifestyle options.
The great outdoors teams with pioneering history, culture and social activity makes the Shire a great place to live and work.
The Council is seeking applications from suitably qualified and/or experienced staff to meet Council's Operational Plan requirements for the position of a Fixed Term Tourist Officer - Visitor Information Centre.
Key Responsibilities
Within the area of responsibility, this role is required to:
Provide front counter customer service and visitor information services.
Assist with day-to-day Visitor Information Centre operations.
Collect, maintain and report visitor statistics, including demographics and collate for inclusion in monthly report and AVIC reporting requirements.
Assist with brochure displays, stock management, and visitor enquiries.
Liaise with the local business community regarding event information, tourism opportunities, special promotions, and key calendar dates.
Manage community hub room bookings.
Present visitor information in an organised manner, ensuring information is relevant and up to date.
Assist with sale of VIC products including local produce, art and souvenirs. Operate payment technology, EFTPOS etc.
Balance daily takings, ensure security, Record discrepancies. Close down systems and activate security protocols.
Receive deliveries and consignments, notifying consignee of arrival, if applicable, receipt and process, following procedure.
Record complaints, if any, and advise the Centre Supervisor for actioning.
Record visitor requests and demographics and collate results for inclusion in the monthly report.
Assist with Arts, Tourism, Youth and Community Events, administration of acquittals and stocktaking if required. Report issues as they present. Spot clean as necessary at the Centre to ensure a welcoming presence.
Assist with community hub room bookings.
Contribute to the performance of Council by demonstrating professional conduct, making the best use of knowledge, experience and skills and being accountable for own decisions and actions.
Carry out any other duties that are within the limits of the employees’ skill, competence, and training.
Essential requirements
Experience in the tourism, hospitality industry and customer service.
Being able to provide directions within and beyond the Shire.
Knowledge of the Local Government Area of Weddin Shire Council.
Class C Drivers Licence.
A Working With Children Check, or ability to secure one.
Ability to work Mondays, Tuesdays and Fridays.
Proficient in Office and Outlook and comfortable using the internet and digital resources.
Ability to safely perform the physical requirements of the role, including manual handling tasks, event set-up and pack-down, and working outdoors in varying weather conditions.
Flexible availability to work additional weekdays, evenings, weekends and Public Holidays as required for intermittent events.
Condition of employment
Grade 3, $31.14 to $34.26 per hour,subject to the demonstration of qualifications, skills and competencies.
Satisfactory health assessment, drug and alcohol screening, police and working with children check is a pre-requisite to an offer of employment.
Appointment to the position will be in accordance with the NSW Local Government (State) Award and Council’s salary structure.
Inquiries
Further information and/or a Position Description is available on Council’s website at www.weddin.nsw.gov.au or by contacting Human Resources on (02) 6343 1212 or [email protected]
Applications
Applications, addressed to the General Manager, should be submitted by 5:00pm on Friday 9 October 2026.
