About Us: Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia. Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us. For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us! Location: Anglicare’s Castle Hill site $Base + Super + Not-for-Profit salary packaging Lead holistic, resident-focused healthcare operations with purpose. About the Role Anglicare is seeking an experienced and people-centred Practice Manager to oversee the day-to-day operations of the Sisson Clinic and Health Centre within our vibrant Castle Hill Lighthouse community. This is a rewarding leadership opportunity for someone with a passion for excellence in aged care service delivery, strong operational acumen, and a commitment to resident wellbeing. As Practice Manager, you’ll lead multidisciplinary teams, optimise clinic performance, and ensure compliance across our healthcare services. Working in close collaboration with the Care Operations Manager and wider village leadership team, you’ll create a warm, professional, and compassionate environment where residents receive integrated, high-quality care that aligns with Anglicare’s Christian values and For Life model of care. Key Responsibilities Operational Oversight: Manage daily operations of the Sisson Clinic and Health Centre, ensuring all services are delivered in line with regulatory requirements and operational goals. Staff Leadership & Development: Lead a multidisciplinary team, fostering a collaborative culture. Compliance & Risk Management: Ensure compliance with healthcare regulations, accreditation standards, and financial processes. Quality Improvement: Lead quality improvement programs, ensuring high standards of care and implementing continuous service enhancements. Financial & Budgetary Management: Work closely with finance teams to monitor and report on clinic budgets, invoicing, and financial performance. Facility & Asset Management: Coordinate the maintenance and procurement of clinical equipment and ensure the timely upkeep of facilities. Workplace Safety & Culture: Ensure compliance with safety standards and contribute to a positive, respectful work environment for all staff. About You You’re an operationally-savvy leader with a passion for resident wellbeing and a strong foundation in healthcare practice management. You thrive in a collaborative environment, take pride in leading high-performing teams, and love using systems, data and communication to improve service outcomes. Leadership & Team Development: Proven ability to lead and manage teams, ensuring collaboration, professional development, and high performance. Healthcare Compliance Knowledge: Strong understanding of healthcare regulations, accreditation standards, and financial management in healthcare. Operational & Financial Acumen: Financial management & payroll experience. Strong Communication & Stakeholder Engagement: Excellent interpersonal skills to communicate effectively with residents, families, and healthcare professionals. Continuous Improvement & Growth Mindset: Passion for staying updated on healthcare trends and improving processes within a healthcare setting. Qualifications & Experience Diploma or Certificate IV in Business Administration or related field Experience in healthcare administration or practice management. Proven experience in financial management, including invoicing, debt collection, and payroll. Strong understanding of healthcare compliance, accreditation, and operational standards. Experience in managing multidisciplinary teams and leading quality improvement initiatives. Why Join Us? This is an exciting opportunity to lead a healthcare service within a purpose-driven and supportive environment. You’ll play a key role in elevating the quality of care while fostering a positive, collaborative team culture. What do we offer? Flexible, supportive work environment that provides the opportunity to do the best most rewarding work of your life Opportunities for career progression, professional development and training Treehouse benefits and rewards, including discounts to 400 retail, accommodation and entertainment Fitness Passport with discounts to over 800 gyms for you and your family Tax benefits through salary packaging options as a not-for-profit organisation A safe and healthy workplace culture Aboriginal and Torres Strait Islander candidates are encouraged to apply. Anglicare – Jesus Christ honoured, lives enriched, and communities strengthened. Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse. Work rights: Please note that you must have the right to lawfully work and live in Australia to apply for this role. Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Application Close Date: May 09, 2025 OVERVIEW Work for an organisation with over 160 years’ experience caring for people, including those in need. Join a diverse team of 4,000 hardworking employees and 2,000 faithful volunteers, who serve our community with compassion that transforms. With more than 400 unique roles across Anglicare, you’ll have plenty of opportunity to grow and develop your career… at the same time as making a real difference for real people. Anglicare is where you can do the best work of your life. Your rewards and benefits On top of the joy of knowing that you are making a real impact, Anglicare offers you a range of rewards and benefits as a valued employee. From recognition programs to celebrate outstanding performance that reflects our organisation values, to a range of competitive staff benefits. Staff Rewards As a valued Anglicare employee, you’ll receive access to this staff rewards portal, giving you exclusive discounts to over 400 retailers, free wellbeing resources and more. Salary Packaging Pay less tax on your income and increase your take home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free! Employee Assistance Program At Anglicare, we care about your mental wellbeing… both at work and at home. As a valued Anglicare Employee, you can receive free counselling through our confidential Employee Assistance Program as you need it. Employee Referral Program When you work at Anglicare, you’ll be rewarded with a $1200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role and if they're hired, you’ll receive an additional $1200 (taxable) payment when they reach six months of service. Formal Recognition The Performance Review process gives you support to achieve your professional goals. Through ongoing conversations, your manager will provide regular feedback. Your Annual Review Conversation provides your manager with an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.
