Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. The Role The First Response Team plays a critical role in providing intervention, triage, and case management for individuals and families across South-East Queensland. This role works collaboratively with team members located in Caboolture and throughout the region to deliver an holistic and person-centred service, aligned with the vision, mission, and values of The Salvation Army As a First Response Case Worker you will support individuals and families who are at risk of, or currently experiencing homelessness with initial assessments, appropriate referrals, and the development and implementation of tailored, person-led case plans to achieve meaningful outcomes. This role provides mobile support to participants, ensuring accessible and flexible support. Key Responsibilities Conduct comprehensive initial assessments of needs, risks, and vulnerabilities. Provide in-person support to walk-in community members and to participant case load, including assessment, referral to relevant services and ongoing support where relevant. Build respectful and empowering relationships with individuals to promote self-determination and active participation in their support journey. Deliver case management, including mobile support, in accordance with The Salvation Army’s models and best practice standards. Conduct ongoing assessments throughout each client’s engagement, from intake to exit, adapting plans as required. Support clients in accessing services and community resources; advocate on their behalf when necessary to ensure service accessibility. Regularly monitor and review progress against individual case plans, making timely adjustments to keep the plan aligned with client goals and evolving needs. Requirements Tertiary qualification in Community Services, Social Work, or a related field (Degree-level qualification preferred). Demonstrated experience in a social services environment, particularly in client assessment and case management. Current QLD Working with Children Check (Blue Card). Valid QLD Driver’s Licence. How to Apply If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.
