Community Compliance Officer (Ranger)

• Relocation assistance and short-term rental subsidy available for approved relocating candidates
• Earn up to $97K + Super + Allowances while enjoying a regional NSW lifestyle
• Enjoy a 9-day fortnight, commuter-use vehicle and long-term career stability
• Further learning & development opportunities, EAP access, wellbeing programs & MORE!
• Join a supportive Council team where no two days are ever the same

The Heart of Tenterfield

Tenterfield Shire Council is located in the picturesque New England region of New South Wales and proudly holds the title “Birthplace of the Australian Nation.” As a rural medium-sized council, it offers the perfect mix of lifestyle and career with easy access to Northern NSW’s beaches, Queensland’s Granite Belt, and the wider Brisbane region. Here at Tenterfield Shire Council, our mission is to showcase "quality nature, quality heritage and quality lifestyle". We are a close-knit and dedicated team that cultivates a community spirit and promotes a quality lifestyle, equal opportunities and access to all services. We really live and breathe our values each and every day. They are:

• Integrity: ensuring openness and honesty in all our activities.
• Community focus: delivering prompt, courteous and helpful service.
• Accountability: accepting responsibility for providing quality services and information.
• Respect: treating people with courtesy, dignity and fairness regardless of our personal feelings about the person or issue.
• Excellence: being recognised for providing services and programs that aim for best practice.

Our people are at the heart of everything we do and are central to our success. In this role, you will be working with a team that feels empowered and challenged while fostering an emphasis on work/life balance.

A Frontline Role Supporting Community Standards

Tenterfield Shire Council is looking for a full-time Community Compliance Officer (Ranger) based in Tenterfield, NSW. Reporting to the Manager Open Space, Regulatory & Utilities, you will deliver regulatory compliance and enforcement services across the Shire while supporting community safety, companion animal management, and local amenity outcomes.

This is a diverse and hands-on role offering a unique mix of field-based compliance work, community engagement, investigations, animal management, and operational support — ideal for someone who enjoys variety and autonomy in their day-to-day work.

More specifically, your responsibilities include but are not limited to:

• Delivering compliance and regulatory functions in accordance with relevant legislation and Council policies
• Undertaking companion animal control duties, inspections, impounding, and enforcement activities
• Responding to customer complaints and emergency call-outs relating to animal control and public compliance matters
• Investigating breaches of legislation, gathering evidence, interviewing witnesses, and preparing reports
• Issuing infringement notices and undertaking enforcement activities relating to illegal camping, littering, abandoned vehicles, overgrown allotments, and public signage
• Maintaining the Companion Animal Pound and ensuring the humane management and care of impounded animals
• Managing records, databases, and administrative reporting requirements accurately and efficiently
• Assisting with saleyards operations and supporting sale-day activities when required
• Promoting positive community relationships through professional customer engagement and communication
• Contributing to workplace safety, continuous improvement initiatives, and operational effectiveness

To read the full position description, please click here

Bring Your Compliance Experience to a Role That Makes a Difference

To qualify, you will need demonstrated experience in regulatory compliance, companion animal control, enforcement activities, or a similar field, along with a Certificate III or IV in Local Government Compliance, Law Enforcement, Investigations, or a related field.

You will also require:

• A current Class C Driver’s Licence
• Animal/livestock handling experience
• Sound knowledge of relevant legislation and regulatory processes
• Strong communication, negotiation, and conflict resolution skills
• The ability to interpret and apply legislation lawfully and effectively
• Basic computer literacy, including Microsoft Office applications
• A General Construction Induction (White) Card
• The ability to work independently while contributing positively within a small team environment

Additionally, the following skills and background will be highly valued:

• Experience preparing evidence briefs and attending court proceedings
• Experience using SEINS or similar infringement systems
• Knowledge of GIS systems
• First Aid certification

As our ideal candidate, you are resilient, community-minded, and highly professional, with the ability to remain calm and composed in challenging situations. You’ll thrive in this role if you enjoy balancing firm but fair enforcement with strong relationship-building and community engagement.

This is a hands-on and rewarding role suited to someone who thrives in a fast-paced environment, enjoys working outdoors and within the community, and takes pride in delivering fair, practical, and effective compliance outcomes that positively impact the region.

Candidates from local government compliance, policing, investigations, animal welfare, biosecurity, environmental compliance, or related regulatory backgrounds are encouraged to apply.

Please Note: Successful candidates will be required to undertake a Criminal Record Check and Pre-Employment Medical prior to commencement.

More Than Just a Job — Enjoy the Tenterfield Lifestyle

This role offers an attractive annual salary commensurate with qualifications and experience in the range of $84,869 - $97,016 p.a. PLUS 12% Super and Award Allowances, alongside a host of additional benefits including:

• 9-day Fortnight for improved work/life balance
• 4 weeks Annual Leave
• 15 days Accumulative Sick Leave
• Commuter-use Vehicle supplied
• Relocation Assistance & Short-term Rental Subsidy available for approved relocating candidates
• Ongoing learning and professional development opportunities
• Access to monthly Employee Assistance Program (EAP) counselling services
• Health & Wellbeing initiatives and support programs
• Supportive and values-driven workplace culture
• Opportunity to make a genuine impact within a close-knit rural community

Sounds Like You? Let’s Chat!

If you’re looking for a rewarding career where you can make a meaningful difference while enjoying the lifestyle benefits of regional NSW, we’d love to hear from you.

APPLY NOW and become part of Tenterfield Shire Council’s future.