About Us: Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia. Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us. For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us! Are you passionate about making a meaningful difference in people’s lives? Do you thrive in a role where empathy, professionalism, and strategic thinking come together? We’re looking for a dedicated Care Advisor to join our team in the beautiful Blue Mountains region on a permanent full-time basis. About the Role: As a Care Advisor, you’ll be the key link between our clients and the services that support their wellbeing. You’ll ensure their needs and preferences are met through ethical, effective, and sustainable case management—aligned with our Vision, Mission, and Values. Key Responsibilities: Deliver respectful, empathetic, and dignified care tailored to each client’s unique lifestyle and wellbeing. Conduct comprehensive assessments to match clients with appropriate services and assistive technologies. Ensure compliance with internal policies, aged care standards, and legislative requirements. Maintain accurate documentation and support clients with budget planning. Build strong relationships with ACAT teams, health professionals, and brokered services. Monitor safety in client environments and report hazards. Support team understanding of strategy, policies, and aged care standards. Contribute to team performance reviews and client feedback processes. Promote our services and contribute to the growth of Anglicare At Home. Encourage opportunities for pastoral and spiritual support. Actively participate in workplace safety and consultation activities. Qualifications & Experience: Certificate IV in Aged Care/Community Services (minimum). Diploma in Case Management (desirable). Experience in Home Care, Community, or Aged Care. Current driver’s licence and full comprehensive care insurance. Intermediate computer skills (MS Office proficiency). Want to join? We offer: Flexible, supportive work environment that provides the opportunity to do your best the most rewarding work of your life Opportunities for career progression, professional development and training Treehouse benefits and rewards, including discounts to 400 retail, accommodation and entertainment Regular individual and group supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program Fitness Passport with discounts to over 800 gyms for you and your family Tax benefits through salary packaging options as a not-for-profit organisation A safe and healthy workplace culture A fun, supportive, and engaged team For further information about this opportunity, please email our recruitment team at jobs@anglicare.org.au Aboriginal and Torres Strait Islander candidates are encouraged to apply. Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened. Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse. Applicants are encouraged to apply as soon as possible as applications may close prior to the closing date. Application Close Date: June 21, 2025 OVERVIEW Work for an organisation with over 160 years’ experience caring for people, including those in need. Join a diverse team of 4,000 hardworking employees and 2,000 faithful volunteers, who serve our community with compassion that transforms. With more than 400 unique roles across Anglicare, you’ll have plenty of opportunity to grow and develop your career… at the same time as making a real difference for real people. Anglicare is where you can do the best work of your life. Your rewards and benefits On top of the joy of knowing that you are making a real impact, Anglicare offers you a range of rewards and benefits as a valued employee. From recognition programs to celebrate outstanding performance that reflects our organisation values, to a range of competitive staff benefits. Staff Rewards As a valued Anglicare employee, you’ll receive access to this staff rewards portal, giving you exclusive discounts to over 400 retailers, free wellbeing resources and more. Salary Packaging Pay less tax on your income and increase your take home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free! Employee Assistance Program At Anglicare, we care about your mental wellbeing… both at work and at home. As a valued Anglicare Employee, you can receive free counselling through our confidential Employee Assistance Program as you need it. Employee Referral Program When you work at Anglicare, you’ll be rewarded with a $1200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role and if they're hired, you’ll receive an additional $1200 (taxable) payment when they reach six months of service. Formal Recognition The Performance Review process gives you support to achieve your professional goals. Through ongoing conversations, your manager will provide regular feedback. Your Annual Review Conversation provides your manager with an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.
